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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dora Sifuentes

Dora Sifuentes

October 7, 2024

5  out of  5
rating by Dora Sifuentes
"Excelente!!!"
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Mauricio Mendoza

August 7, 2024

5  out of  5
rating by Mauricio Mendoza
"Overall my experience here has exceeded my expectations, but specifically due to dealing with Yari, who is a very diligent and an awesome person who has been attentive from the beginning. I would recommend anyone to speak with her."
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Daniel Vazquez

July 31, 2024

5  out of  5
rating by Daniel Vazquez
"Great customer service and bilingual communication. Karen Hernandez help me out and explain me everything. Great Representative!"
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Jose Barcenas

July 12, 2024

5  out of  5
rating by Jose Barcenas
"After a friend of mine referred me to this agency, I worked directly with Karen and she was super responsive, great at finding every last discount, and has a fantastic positive attitude. Could not be happier with my policies, highly recommend!!"
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Jolliebee Good

June 6, 2024

5  out of  5
rating by Jolliebee Good
"I switched over to this agency couple of years ago after experiencing multiple negative results from other insurance carriers . I’ve been very satisfied with the (one on one) customer service from Karen & the team . Great job TEAM !!"
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Steven Kelley

May 10, 2024

5  out of  5
rating by Steven Kelley
"Karen did a great job of getting me a quote for my vehicles. Also, she helped me with options for adding and getting coverage. Thank you"
We responded:
"Thank you for the positive review! We appreciate you letting us know you are happy with your experience with our office. Let us know if there is anything we can do for you in the future. -Juan"
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Samuel Garcia

May 6, 2024

5  out of  5
rating by Samuel Garcia
"Sandra did a great job to help me save money.. I went with the bundle and save more"
We responded:
"Thank you for the positive review, Samuel! I am glad to hear that our team was able to find a plan that works for you and your wallet. Please let us know if there is anything you need in the future. -Juan"
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Chris Ibarra

February 21, 2024

5  out of  5
rating by Chris Ibarra
"Choosing the Juan Carranco State Farm was one of the best decisions I have made. Karen, Jennifer and Sandra were very helpful when it came to choosing the best insurance for me, they helped me start my policy and the process was very smooth and easy thanks to them! Whenever I had any questions or needed to make any changes to my policy, I was helped by a very wonderful service team. Noemí, Briseyda and Mayte have very good customer service. They answer all my questions and provide me with the information that I’m needing. The whole team is very fast, reliable and easy to communicate with. I truly appreciate and recommend The Juan Carranco State Farm."
We responded:
"Thank you so much for taking the time to leave such a positive review about our office, Chris! I am happy to hear that many of our team members were able to help you with your insurance needs. Keep us in mind for the future if you ever need anything! – Juan"
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J Garza

February 19, 2024

5  out of  5
rating by J Garza
"I was referred to Sandra at Juan Carranco Insurance. She helped me through the whole process of my auto and life insurance. She is awesome! I will be a returning customer and will definitely refer all of my family and friends to her."
We responded:
"Your positive review means so much to our office! I am glad Sandra was able to make the process of getting insurance smooth and painless. If you ever have questions in the future, please send them our way! -Juan"
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Dora Vasquez

February 18, 2024

5  out of  5
rating by Dora Vasquez
"Noemí was super helpful. I would ask for her specifically again."
We responded:
"Thank you for leaving a positive review, Dora! I am glad to hear you had a great experience with Noemi, we are very lucky to have her on our team. Don’t be a stranger! -Juan "
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german C

February 16, 2024

5  out of  5
rating by german C
"Sandra was very helpful with my insurance policy. She made everything understandable"
We responded:
"Thank you for the review! Positive feedback means so much to our office. I will make sure to pass this along to Sandra. We are always here to help! -Juan "
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Chicho Sepulveda

February 15, 2024

5  out of  5
rating by Chicho Sepulveda
"Briseyda always does her best to keep me informed on policy changes and upcoming payments on my insurance. She also works hard on any updates to the policies that hold to get me the right price and great coverage!"
We responded:
"Thank you for the kind words, Chicho! I am glad to hear you had a good experience with our team. Give us a call whenever you need!"
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Yolanda Nettles

February 15, 2024

5  out of  5
rating by Yolanda Nettles
"Mrs Naomi has excellent customer service and was able to answer all my questions. She gave me advice based on other experiences. That helped me be at ease with the service I inquired about. Thanks for all of your help!"
We responded:
"Yolanda, thank you for your five-star review! We’re thrilled to hear that Noami provided you with excellent service. Please don’t hesitate to reach out if further assistance with your insurance is needed! -Juan"
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Carlos Carranco

February 14, 2024

5  out of  5
rating by Carlos Carranco
"Briseyda was very very helpful and nice best customer experience I’ve had thank you Briseyda castillo"
We responded:
"Carlos, thank you for the great review! I’m happy to know that our team provided you with friendly and helpful service! I’ll be sure to pass along your kind words! Please don’t hesitate to reach out if you need further assistance! -Juan"
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Marina Catillo

February 14, 2024

5  out of  5
rating by Marina Catillo
"Really great group of people. Every time I go to the office they make me feel like family. Briseyda and Jenny are really great people to work with they get you sorted out as soon as possible. Always makes my day when I go in. I've never had an issues my business is always handled."
We responded:
"Hi Marina, thank you for your thoughtful review. Our staff is happy to learn we provided you with a warm and welcoming environment. Your wonderful comments mean a lot to our team. We hope to see you back in our office soon. – Juan"
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David Cummings

February 12, 2024

5  out of  5
rating by David Cummings
"Great customer service. Noemi was very patient and helpful navigating me through multiple changes to my coverage."
We responded:
"Hi David, our team is thrilled to know we were able to guide you through changes in your coverage plan. Please get in touch with our office for questions or concerns. – Juan"
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Norma Velazquez

February 12, 2024

5  out of  5
rating by Norma Velazquez
"Hola soy cliente de State Farm.gracias Brisi por ser tan amable y siempre tan atenta..recomiendo al 100"
We responded:
"Hola Norma, gracias por tu reseña. Nuestro equipo estará encantado de conocer su servicio cinco estrellas. Comuníquese con nuestra oficina si tiene preguntas o inquietudes relacionadas con la cobertura. – Juan"
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Alexa Velazquez

February 12, 2024

5  out of  5
rating by Alexa Velazquez
"Very good service and everyone is very nice and friendly thank you Brisy for being so helpful and always being able to help us in our questions 💯 percent recommend"
We responded:
"Hi Alexa, thank you for your kind words about our team. Our team is happy to learn Brisy answered your questions and provided friendly service. We appreciate your recommendation. - Juan"
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Amy Alvarado

February 11, 2024

5  out of  5
rating by Amy Alvarado
"The best customer experience especially with the bilingual staff!! The patience and the dedication by these girls is greatly appreciated! A big thanks to bri for the help!! Definitely will recommend them!"
We responded:
"Thank you for the 5-star review! We are so happy to hear you had a great experience with our team. Let us know if there is anything you need in the future! -Juan "
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Jose Mendez

February 9, 2024

5  out of  5
rating by Jose Mendez
"Great costumer service!"
We responded:
"Thank you for the 5-star review! We are so happy to hear you had a great experience with our team. Let us know if there is anything you need in the future! -Juan "
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Josefina Villegas

February 8, 2024

5  out of  5
rating by Josefina Villegas
"Looking for honest and transparent insurance costs…. I strongly recommend Juan Carranco State Farm Insurance Agency. I have worked with Noemi and she has consistently exceeded all my expectations. She goes above and beyond to help me understand changes within my policy and her expertise is invaluable. Buscando costos de seguro honestos y transparentes…. Recomiendo la Agencia de Seguros State Farm de Juan Carranco. He trabajado con Noemí y ella consistentemente ha superado todas mis expectativas. Ella hace todo lo posible para ayudarme a comprender los cambios dentro de mi póliza y su experiencia es invaluable."
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Elvira mendez

February 5, 2024

5  out of  5
rating by Elvira mendez
"Noemi was so great she called me back she was very helpful and proffesional ,I really appreciated her following back when she said she would she did!"
We responded:
"Hi Elvira, our team is thrilled to hear that Noemi was able to provide you with the high standard of service we strive to deliver to our customers. We appreciate your feedback and look forward to assisting you again. - Juan Carranco "
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Johnny Majors

January 30, 2024

5  out of  5
rating by Johnny Majors
"Very sweet beautiful ladies who work here , very helpful and back in the day you would have to ask about there discounts. But now a days there so willing to help save you money. And every place I looked to save money. There still the ones who’s rates are lower. And alway have good benefits along their policy’s. Recommend them for sure!!!!! Ty"
We responded:
"That is very kind of you to say, John! We are grateful for your positive feedback about working with our team. Let us know if there is anything we can help you with in the future! -Juan"
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christian castanon

January 23, 2024

5  out of  5
rating by christian castanon
"Los recomiendo muy buen servicio su equipo de trabajo muy servicial y atentos gracias por ayudar a tener un buen seguro auto y casa."
We responded:
"Hola Cristian, gracias por tus comentarios. Estamos encantados de que haya tenido una experiencia positiva con nuestro equipo y estamos satisfechos con su cobertura de automóvil y hogar. Recuerde, estamos aquí para ayudarle durante el horario comercial si tiene preguntas o inquietudes. Gracias por elegir State Farm - Juan Carranco "
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Dioselena Hernandez

December 15, 2023

5  out of  5
rating by Dioselena Hernandez
"Highly suggest you reach out to Juan and his team for all your insurance needs! Karen was extremely helpful and attentive when I contacted the office to get a quote for my new vehicle. She managed to get me a very good price for my vehicle coverage and even suggested I plan ahead on getting a life policy for my son. Don’t hesitate to reach out to her or the rest of the team to make sure you and your family are covered!"
We responded:
"Hi Dioselena, the State Farm team and I thank you from the bottom of our hearts for your review and for recommending us to others. I am happy to learn that Karen was extremely helpful and attentive when assisting you with your car insurance. The State Farm team and I are here for our good neighbors. Please contact us if you have additional questions or concerns related to coverage. - Juan Carranco"