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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Barcenas

July 12, 2024

5  out of  5 rating by Jose Barcenas
"After a friend of mine referred me to this agency, I worked directly with Karen and she was super responsive, great at finding every last discount, and has a fantastic positive attitude. Could not be happier with my policies, highly recommend!!"
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Jolliebee Good

June 6, 2024

5  out of  5 rating by Jolliebee Good
"I switched over to this agency couple of years ago after experiencing multiple negative results from other insurance carriers . I’ve been very satisfied with the (one on one) customer service from Karen & the team . Great job TEAM !!"
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Steven Kelley

May 10, 2024

5  out of  5 rating by Steven Kelley
"Karen did a great job of getting me a quote for my vehicles. Also, she helped me with options for adding and getting coverage. Thank you"
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Samuel Garcia

May 6, 2024

5  out of  5 rating by Samuel Garcia
"Sandra did a great job to help me save money.. I went with the bundle and save more"
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Chris Ibarra

February 21, 2024

5  out of  5 rating by Chris Ibarra
"Choosing the Juan Carranco State Farm was one of the best decisions I have made. Karen, Jennifer and Sandra were very helpful when it came to choosing the best insurance for me, they helped me start my policy and the process was very smooth and easy thanks to them! Whenever I had any questions or needed to make any changes to my policy, I was helped by a very wonderful service team. Noemí, Briseyda and Mayte have very good customer service. They answer all my questions and provide me with the information that I’m needing. The whole team is very fast, reliable and easy to communicate with. I truly appreciate and recommend The Juan Carranco State Farm."
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J Garza

February 19, 2024

5  out of  5 rating by J Garza
"I was referred to Sandra at Juan Carranco Insurance. She helped me through the whole process of my auto and life insurance. She is awesome! I will be a returning customer and will definitely refer all of my family and friends to her."
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Dora Vasquez

February 18, 2024

5  out of  5 rating by Dora Vasquez
"Noemí was super helpful. I would ask for her specifically again."
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german C

February 16, 2024

5  out of  5 rating by german C
"Sandra was very helpful with my insurance policy. She made everything understandable"
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Chicho Sepulveda

February 15, 2024

5  out of  5 rating by Chicho Sepulveda
"Briseyda always does her best to keep me informed on policy changes and upcoming payments on my insurance. She also works hard on any updates to the policies that hold to get me the right price and great coverage!"
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Yolanda Nettles

February 15, 2024

5  out of  5 rating by Yolanda Nettles
"Mrs Naomi has excellent customer service and was able to answer all my questions. She gave me advice based on other experiences. That helped me be at ease with the service I inquired about. Thanks for all of your help!"
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Carlos Carranco

February 14, 2024

5  out of  5 rating by Carlos Carranco
"Briseyda was very very helpful and nice best customer experience I’ve had thank you Briseyda castillo"
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Marina Catillo

February 14, 2024

5  out of  5 rating by Marina Catillo
"Really great group of people. Every time I go to the office they make me feel like family. Briseyda and Jenny are really great people to work with they get you sorted out as soon as possible. Always makes my day when I go in. I've never had an issues my business is always handled."
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David Cummings

February 12, 2024

5  out of  5 rating by David Cummings
"Great customer service. Noemi was very patient and helpful navigating me through multiple changes to my coverage."
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Norma Velazquez

February 12, 2024

5  out of  5 rating by Norma Velazquez
"Hola soy cliente de State Farm.gracias Brisi por ser tan amable y siempre tan atenta..recomiendo al 100"
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Alexa Velazquez

February 12, 2024

5  out of  5 rating by Alexa Velazquez
"Very good service and everyone is very nice and friendly thank you Brisy for being so helpful and always being able to help us in our questions 💯 percent recommend"
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Amy Alvarado

February 11, 2024

5  out of  5 rating by Amy Alvarado
"The best customer experience especially with the bilingual staff!! The patience and the dedication by these girls is greatly appreciated! A big thanks to bri for the help!! Definitely will recommend them!"
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Jose Mendez

February 9, 2024

5  out of  5 rating by Jose Mendez
"Great costumer service!"
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Josefina Villegas

February 8, 2024

5  out of  5 rating by Josefina Villegas
"Looking for honest and transparent insurance costs…. I strongly recommend Juan Carranco State Farm Insurance Agency. I have worked with Noemi and she has consistently exceeded all my expectations. She goes above and beyond to help me understand changes within my policy and her expertise is invaluable. Buscando costos de seguro honestos y transparentes…. Recomiendo la Agencia de Seguros State Farm de Juan Carranco. He trabajado con Noemí y ella consistentemente ha superado todas mis expectativas. Ella hace todo lo posible para ayudarme a comprender los cambios dentro de mi póliza y su experiencia es invaluable."
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Elvira mendez

February 5, 2024

5  out of  5 rating by Elvira mendez
"Noemi was so great she called me back she was very helpful and proffesional ,I really appreciated her following back when she said she would she did!"
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Johnny Majors

January 30, 2024

5  out of  5 rating by Johnny Majors
"Very sweet beautiful ladies who work here , very helpful and back in the day you would have to ask about there discounts. But now a days there so willing to help save you money. And every place I looked to save money. There still the ones who’s rates are lower. And alway have good benefits along their policy’s. Recommend them for sure!!!!! Ty"
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christian castanon

January 23, 2024

5  out of  5 rating by christian castanon
"Los recomiendo muy buen servicio su equipo de trabajo muy servicial y atentos gracias por ayudar a tener un buen seguro auto y casa."
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Dioselena Hernandez

December 15, 2023

5  out of  5 rating by Dioselena Hernandez
"Highly suggest you reach out to Juan and his team for all your insurance needs! Karen was extremely helpful and attentive when I contacted the office to get a quote for my new vehicle. She managed to get me a very good price for my vehicle coverage and even suggested I plan ahead on getting a life policy for my son. Don’t hesitate to reach out to her or the rest of the team to make sure you and your family are covered!"
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Janeth Garcia

December 14, 2023

5  out of  5 rating by Janeth Garcia
"I have only 6 months as a client but I loved how they work, with two of their agents I have spoken to Noemí one of them and she was very kind to me, she clarified all my doubts and helped me find the best price, they try to help you as much as they can and they immediately answer the phone. They have a great work team. I love that you can do everything over the phone and that they are always aware of what the client needs. Thank you, Noemi"
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Bowman Consulting

December 13, 2023

5  out of  5 rating by Bowman Consulting
"Everyone that I have interacted with at the Juan Carranco in Dayton, Texas has been courteous and helpful. Sandra and Noemi have gone out of their way to help me with my insurance needs. Very honest too!... no false promises or feeling I've been bamboozled! Want to feel like a client and not a sale call Juan Carranco insurance agents!"
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Caridad Lam

December 12, 2023

5  out of  5 rating by Caridad Lam
"Normy es maravillosa,en general son muy amables y siempre tratan de dar respuestas y soluciones a cualquier inquietud,estoy feliz por tener state farm cómo mi seguro"